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All comments(228)
Inga из ingugu написал(а) (2015-06-18 20:13:23):
" Hello,
I was trying to buy this extension a couple of times and with different cards but the message appears:
Uh oh. There was a problem.

We couldn't complete your purchase because of a technical issue.
Details of the problem below:
Sorry, we were unable to process this request. Please try again later.

Maybe it is because Lithuania joined Eurozone recently and this transaction still calculates in Litas ? "
answer
Admin из EtsyGadget написал(а) (2015-06-19 15:14:51):
" I am afraid you are right - it looks like I have no successfull orders from Lithuania - there are always some problems. I'll try to check it and if can find out something - I'll tell you about it. "
amirsaul из JUDtlv написал(а) (2015-06-16 09:02:07):
" Hey there,
I am not able to use the automator. For some reason it wouldnt recognize me in another computer. It recognize the fav unfav but the automator is not wotking.
Pls help.
I have read other comments and followed the instructions.
I have synced the browser and yet. "
answer
Admin из EtsyGadget написал(а) (2015-06-16 15:18:42):
" But you could install the automator? Enter to chrome://extensions and try to desactivate (uncheck) and activate again the automator. Or remove it an install again - it should help. "
amirsaul из JUDtlv написал(а) (2015-06-16 16:43:00):
" In my main computer I see both extensions, the FAV/UNFAV and the AUTOMATOR, but on my second computer I see only the FAV/UNFAV basic extension. Therefore I cannot deactivate, It is simply not showing in the list.
"
Admin из EtsyGadget написал(а) (2015-06-16 20:55:55):
" Oh, so it just didn't synchronized - you need to install it manually - you will not be asked to pay again don't worry :) But you need to be logged in under the same account. "
virna из bottegadicartone написал(а) (2015-06-15 16:42:37):
" ciao
ho appena installato la app ma non conta bene.
Dopo 5 minuti mi lascia i cuori grigi. devo controllare di continuo perchè non funziona bene.
Sono meno di 300 all'ora
Cosa posso fare? "
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virna из bottegadicartone написал(а) (2015-06-15 16:41:55):
" ciao
ho appena installato la app ma non conta bene.
Dopo 5 minuti mi lascia i cuori grigi. devo controllare di continuo perchè non funziona bene.
Sono meno di 300 all'ora
Cosa posso fare? "
answer
virna из bottegadicartone написал(а) (2015-06-15 15:25:21):
" ciao
ho appena installato la app ma non conta bene.
Dopo 5 minuti mi lascia i cuori grigi. devo controllare di continuo perchè non funziona bene.
Sono meno di 300 all'ora
Cosa posso fare? "
answer
Jenya из Veddma Creations написал(а) (2015-06-13 20:40:03):
" I'm unable to install the extension (the payment has been processed) -- Chrome gives me "Failed - Server problem". I have tried 3 times so far. Could you please let me know how to address this? Thank you. "
answer
Admin из EtsyGadget написал(а) (2015-06-13 23:13:06):
" I have already reported this issue to Google's support team, but while now keep trying - everyone who had this kind of problems could install it in the end. "
Jenya из Veddma Creations написал(а) (2015-06-13 23:17:28):
" Nevermind. The issue was with Chrome not fully logging me out of another account even though it indicated doing so. Once I explicitly logged out and logged back into the account with which I have paid, the extension installed without problems. Hopefully this can help someone else experiencing the same issue. "
Admin из EtsyGadget написал(а) (2015-06-13 23:21:05):
" Oh, what a good news!
And thank you for explaining how did you solve it - I'll suggest this solution to other users experiencing the same issue. "
Jenya из Veddma Creations написал(а) (2015-06-14 00:26:36):
" Nevermind. The issue was with Chrome not fully logging me out of another account even though it indicated doing so. Once I explicitly logged out and logged back into the account with which I have paid, the extension installed without problems. Hopefully this can help someone else experiencing the same issue. "
Rose из AllYouNeedIsBeads написал(а) (2015-06-05 19:52:59):
" I have already purchased this item but need to transfer it to a new lap top. My old lap top no longer works
Can you tell me how to do this?
Please send me an e-mail with instructions

Rose "
answer
Admin из EtsyGadget написал(а) (2015-06-06 09:38:09):
" No problem at all - you just need to log into Chrome with the same user and if you have synchronization on - the extension will be installed automatically and if not, just reinstall it - you will not be asked to pay again as you already bought it. "
Isabella из speakingofwitchwands написал(а) (2015-06-05 05:54:40):
" why don't you show the price of this before clicking the buy and download button? I would never click a download button without knowing the price. This is a dodgy practise. "
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Admin из EtsyGadget написал(а) (2015-06-05 15:09:03):
" Because the price depends on the country you are from - it is established in the national currency of each country - I haven't invented it - it is how Chrome Webstore's payment system works. "
Elena из rivuletphotography написал(а) (2015-06-04 16:30:31):
" Добрый день!

Извините за беспокойство ))
Всё установилось и работает!!!
Очень здорово!
Спасибо большое )) "
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Elena из rivuletphotography написал(а) (2015-06-04 16:24:22):
" Добрый день,
пожалуйста, помогите разобраться!
Я только что оформила покупку Favaton, деньги со счета списаны, а приложение не установилось :(
Как быть?
Надеюсь на вашу помощь! "
answer
Elena из rivuletphotography написал(а) (2015-06-04 16:23:43):
" Добрый день,
пожалуйста, помогите разобраться!
Я только что оформила покупку Favaton, деньги со счета списаны, а приложение не установилось :(
Как быть?
Надеюсь на вашу помощь! "
answer
Deborah из theknittingcloset написал(а) (2015-06-02 00:28:02):
" I had the same problem listed below "Failed Server problem" so I cancelled my order. Any way to successfully download it? "
answer
Admin из EtsyGadget написал(а) (2015-06-02 15:04:28):
" Please, try again... and if the same error happens,could you, please, maka a screenshot of it for me to be able to report this error to Chrome support system. "
Sonia из Appaloosa Leather написал(а) (2015-06-01 08:08:27):
" I have purchased this item but am unable to download it.
The error message is "Failed - Server problem"
"
answer
Admin из EtsyGadget написал(а) (2015-06-02 15:04:20):
" Please, try again... and if the same error happens,could you, please, maka a screenshot of it for me to be able to report this error to Chrome support system. "
emy из andrasvintagelane написал(а) (2015-05-24 15:44:56):
" I use only pay pal , too bad cant pay for this. "
answer
Admin из EtsyGadget написал(а) (2015-05-24 15:48:11):
" Sorry for that :( "
Christa из oilpaintingchrista написал(а) (2015-05-22 22:41:08):
" Hi:-)
I just purchased this fav-unfav programm and it is amazing!!!
Question:
We need a programm only for refav all old favourites
I do it now 1 by 1 and it takes very long time
Sold items are not removed automatic
So,our favourites list is full of items thet we don't need,also 2013-2014
Thank you!
Love
Christa "
answer
Admin из EtsyGadget написал(а) (2015-05-24 14:32:57):
" Hi, glad you like the extension.

About your idea - as I have very little time and it doesn't seem it could be useful for many people, I can not guarantee I'll do it in closest future, sorry. "
Julia из BiJuly написал(а) (2015-05-21 18:32:34):
" Здравствуйте! у меня проблема с покупкой этого приложения. В поддержке, куда я писала несколько раз, мне не отвечают. Суть вот в чем -попыталась купить приложение, но покупка была отклонена банком. Как позже выяснилось - это предосторожности банка из-за покупок за рубежом в гривнах - происходит двойная конвертация валюты, не все клиенты это одобряют. т.к. покупка обходится дороже заявленной у вас.
С банком проблему решила, теперь после той операции у вас, у меня висит передупреждение: "Мы пока не можем обработать ваш заказ, но сделаем это при первой возможности. Повторите попытку позже. Вы можете отменить покупку, пока заказ не обработан". Кнопки неактивны, ничего ни отменить ни повторить я не могу.
Помогите разобраться пожалуйста с приложением, точнее его приобрести.
спасибо! "
answer
Admin из EtsyGadget написал(а) (2015-05-21 22:19:25):
" Здавствуйте, напишу Вам на почту. Попробуем отменить заказ чтобы Вы смогли оформить новый. "
Julia из BiJuly написал(а) (2015-05-20 09:52:37):
" Здравствуйте! Не могу купить приложение, мне выдает ошибку в индексе (Индекс не соответствует указанному почтовому адресу), в то время как я указываю правильный индекс и правильный адрес, и дальше не пускает.
Чем поможете? "
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Admin из Admin написал(а) (2015-05-20 12:02:46):
" Добрый день, Julia.
Попробуйте указать адресс и инденс Вашего интернет провайдера. Это должно помочь.
"
Julia из BiJuly написал(а) (2015-05-20 12:31:23):
" Спасибо большое за подсказку!С индексом я уже разобралась. Теперь у меня проблема с покупкой приложения - но банк мне только что ответил, что они разбираются с проблемами платежей. "
Nataliya Businka из NataliyaBusinka написал(а) (2015-05-19 09:53:25):
" Замечательные приложения. С первых минут использования поняла их эффективность. 13 Долларов это не те деньги, которые стоит экономить. Мое время стоит гораздо дороже и не хочется его тратить на лайки товаров, а лучше занять его эффективно. Радости не было предела когда я нашла ваши приложения. Спасибо Вам программисты)) Успехов. Буду рекламировать Ваш продукт в своих группах в соц сетях, в частности ВКОНТАКТЕ.
Wonderful application. From the first minutes of use to understand their effectiveness. $ 13 is not the money that is worth saving. My time is much more expensive and do not want to spend it on goods huskies, but rather to take it effectively. Joy knew no bounds when I found your applications. Thank you programmers)) Good luck. I will advertise your product in their groups in social networks, in particular Vkontakt "
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Admin из EtsyGadget написал(а) (2015-05-20 00:04:17):
" Большое спасибо за такие добрые слова! Рад что Вам понравились приложения и что они Вам полезны!

Thanks a lot for such beautiful words! I am very glad you like my apps and are useful to you! "
Leisa из CharmedCrimson написал(а) (2015-05-17 17:54:46):
" I am still unable to download Etsy Unfav-Fav. Is there some extra I need to do?
"
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Admin из EtsyGadget написал(а) (2015-05-17 18:47:11):
" Do you see some error messages? What country are you from?(there are some limitations in payment system) "
Admin из EtsyGadget написал(а) (2015-05-11 23:39:52):
" Good new everyone,

There was some problems with buying/installation of the extension this week - there was a bug in Google Chrome Webstore. And after reporting it to their support team few days ago, it looks like in the end they fixed it. "
answer